Update my SIM

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Once you start the SIM update process, your current SIM will stop working. There will be a short delay before your new SIM becomes active, but it will usually only take a few minutes.

Please, recheck your new SIM information is correct. Once you start the SIM replacement process you won’t be able to revert it:

Your current SIM

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Your New SIM

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Once you have pressed “Yes I’m sure”, the process will start. Once the SIM is fully activated your phone number, plan and credit will show.

 

Put the new SIM into your device. Turn the device OFF/ON at 30-minute intervals until you get a signal and the SIM starts working.